Last week I was contacted by my health provider. I missed the call and returned it as soon as I could. I was waiting for this particular call for some time as I had a medical need to take care of and as quickly as possible. I made the return call and was welcomed by an automated answering service. Initially, it was no problem having to wait through the, “Thank you for your call. Your call is important to us. A customer professional will assist you soon. Thank you for your patience.” But by the time 20 and then 30 minutes rolled by, the “Your call is important to us” sounded more like, “Blah! Blah! Blah! Blah!” I couldn’t understand how important I really was at that point. My mind raced thinking if they REALLY did think I was important, wouldn’t they have enough employees meeting demands in a timely manner? Surely they’re making enough money in health care to secure more phone lines, aren’t they? The frustration grew and patience wore paper thin.
As a church, how are we meeting the demands of the needy? I personally know I have been cared for with great love and urgency in times of help. I can’t share with you the negative side of meeting my needs within the body of Christ because the experience has been overwhelmingly comforting. This article’s purpose is only to be a reminder to us all that needs will always be around and along with those needs are souls who are anxious and often times out of sorts and should expect at least a reply of acknowledgment with the hope that the need will be addressed as soon as possible. It may not necessarily be the case where a legitimate need can be resolved in a ‘right here, right now’ fashion. There are times when circumstances are unique and warrant an extended amount of time for further consideration, but when the call is made for a real-world need, instead of letting the people hear, “Blah! Blah! Blah! Blah!” let’s do our part to let them hear “Your call is important to us!”
Keep being the loving church God purposely designed!
“Let us not lose heart in doing good, for in due time we will reap if we do not grow weary. So then, while we have opportunity, let us do good to all people, and especially to those who are of the household of the faith.” Galatians 6:9-10
No comments:
Post a Comment